NORTH SYRACUSE · STAFF PORTAL
Ticket System
New online-card orders appear as Pending in Online Orders only after payment is confirmed. No verification call is required for confirmed online payments. Approve to start the saved preparation estimate. Unpaid requests stay in Payment recovery. Use Remove items & refund for eligible paid orders. A manager PIN is required for each ticket refund. Create or change it in Staff Admin. Full cancellation still requires a full refund in Stripe before canceling. Older orders keep their original payment flow.
Staff sign in
Activate the Ticket System
Use the private activation code supplied with your website update. Create the password your staff will use here.
Online Orders
No online orders awaiting acceptance or completion. New requests will appear here.
Newly paid Pending orders and free reward requests ring for 15 seconds after sound is enabled. Keep this page open and your device awake. Alerts do not run after the page is closed.
Order time defaults
Alarm settings
All three sounds now use a 3× signal boost. Your saved setting is kept; new browsers start at 30%. Loud peaks are limited to reduce distortion. Your device volume and speakers still set the maximum loudness. Start low when testing.
Settings are saved on this browser.
Screen wake control is loading.
Keep this page visible. Switching apps, locking the tablet, low battery or Low Power Mode can stop keep-awake. It does not make alerts run after you leave this page. Keeping the screen on uses more battery; lock the tablet manually when leaving it unattended.
Tablet screen settings and compatibility
If keep-awake is unavailable, you can adjust the tablet yourself: on iPad, Settings → Display & Brightness → Auto-Lock; on Android, Settings → Display → Screen timeout (names and available times vary). Device-management or power-saving settings may limit these choices.
Use this HTTPS ticket page directly in an up-to-date browser. Safari supports screen wake lock from iPadOS 16.4; a Home Screen web app needs iPadOS 18.4 or later. Test it on the actual tablet before relying on it during service.